For exchange requests regarding your orders, you can either send an email directly to info@sevorelondon.com or initiate a return process through the “My Orders” section on your account page.

Once your return request is approved within a short time, our team will contact you and your return code will be shared with you via WhatsApp.

⏳Maximum waiting time: 24 hours

📞 In case of any delays, you can reach us via the phone number listed on our Contact page. All requests are processed in the order they are received.

Note: To ensure your return/exchange process is handled smoothly, please make sure to share the full name used during the order and, if available, your order number via email or WhatsApp.

Note: To ensure your return/exchange process is handled smoothly, please make sure to share the full name used during the order and, if available, your order number via email or WhatsApp.