Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered, and how and in what way it is protected.

Through membership or by filling out various forms and surveys on our Store, members may provide a number of personal details (such as name-surname, company information, phone, address, or email address). These details are collected by our Store as required by the nature of the business.

From time to time, our company may send campaign information, updates about new products, or promotional offers to its customers and members. Our members may choose whether or not to receive such information during registration, and they can later change this choice in the account information section after logging in, or by clicking the link included in the notification email.

During the approval process carried out via our Store or by email, the personal information submitted electronically to our Store by our members will not be disclosed to third parties outside the purposes and scope specified in the "User Agreement" we have concluded with our members.

To identify system-related problems and to quickly resolve any issues or disputes related to the provided service, our company records and uses the members’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Our company may also use the requested information, beyond the purposes and scope defined by the Membership Agreement, for direct marketing by itself or by its business partners. Personal information may also be used to contact the user when necessary. Information requested by our company, or provided by the user, or related to transactions carried out through our Store, may be used by our company and its business partners, in addition to the purposes and scope specified in the "Membership Agreement", for various statistical evaluations, database creation, and market research, without disclosing the identity of our members.

Our company undertakes to strictly keep confidential information private and secure, to regard it as a duty of confidentiality, and to take all necessary measures to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, or being used or disclosed without authorization, and to exercise due care in this regard.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should check to confirm you are on a secure site. One is the key or lock icon at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only in accordance with the instructions you give, as part of the sales process. Credit card details used during shopping are encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification independently of our websites. If the card is approved, the shopping process continues. Since no information about the card can be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.

For online orders placed with credit cards, the reliability of the payment/invoice/delivery address information is checked by our company against Credit Card Fraud. Therefore, for first-time orders placed through our websites, the accuracy of the financial and address/telephone information must be confirmed before the order can proceed to supply and delivery. If necessary, the credit card holder customer or the relevant bank may be contacted to verify this information.

All information you provide during membership registration can only be accessed and modified by you. As long as you keep your login details secure, it is not possible for others to access or change information about you. For this purpose, membership transactions take place within a 128-bit SSL security area. This system is an international encryption standard that is virtually impossible to break.

Websites with customer service hotlines or information lines, and where clear address and phone information is provided, are more preferred nowadays. This way, you can obtain detailed information on any issue you may have in mind and have healthier information about the reliability of the company providing online shopping services.

Note: We recommend paying attention to whether the online shopping site clearly states the company’s address and phone details. If you are going to shop, note down all phone/address details of the store you are purchasing from. If you are not sure, confirm by calling before making a purchase. All of our online shopping sites include our full company details and location.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our Store may link to other sites within the website. Our company bears no responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":

1. To comply with obligations imposed by laws, Decrees, Regulations, etc., issued and enforced by the competent legal authority.
2. To fulfill and enforce the requirements of the "Membership Agreement" and other agreements concluded with our Store.
3. To provide information requested within the scope of an investigation or inquiry duly carried out by the competent administrative and judicial authority.
4. When it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Never include your credit card number or passwords in any emails you send to our Store’s Customer Service regarding your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent to the user’s browser and stored in the main memory.

The technical communication file makes Internet use easier by storing information about the site and preferences. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change settings to prevent cookies from being received or to receive a warning when cookies are sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an email to users, or posting it on the site. The provisions of the Privacy Policy come into effect on the date they are published.

For any questions or suggestions regarding our privacy policy, you can send an email to info@sevorelondon.com You can also reach our company through the contact details below:

• Company Name: Sevore London
• Address: ‌Karayolları, 567. Sk. No:4, 34255 Gaziosmanpaşa/İstanbul
• Email: info@sevorelondon.com
• Phone: +90 532 202 88 95